Special offers
| Hepros Ordering Process
On this page we'll explain in ten steps the usual Orderinfo at Heavenly - from selecting the item to its delivery at your doorstep. |
 |
| 1. Step: Selecting Products | |||
 |
Use our Quick (at the top of the left-hand navigation bar) or call the desired product category in our online catalog (also in the left navigation bar) to produce the desired products to arrive. |
||
|
2. Step: Items in the basket |
|||
 |
You can the items you want in the |
||
basket.
|
3. Step: to checkout |
|||
 |
You can finish your order by clicking the link in the cart "to checkout" on the cart-page press. On the cash side can then enter your address, and a different delivery address, on the next page in the shipping and select Payment. After your first order you will receive a log so you can input your data in the future can save. |
||
|
4. Step order |
|||
 |
Before you send your order, please on our terms and conditions and confirm this with one click in the space provided, now click on the button "Order" to give us the order to communicate. Obviously, all information is encrypted and delivered safely to the desk of your contact person at Heavenly forward. After submitting you can even print out your order. |
||
|
5. Step: Order Processing |
|||
 |
All orders are shipped from a Heavenly employees manually verified and processed. After your order you will receive an order confirmation via email in which we can also contact data and possibly our bank for the transfer notice. Should we have a mistake (eg an accessory ordered), we will contact you soon. Please understand that this approach only during business hours is possible and can pass a few hours. |
||
|
6. Step Change supplement |
|||
 |
Of course it can happen that after you just send your order something mind that she would like to mitbestellt. You can place your order at any time. If you cancel or article by another substitute product, please send us an email at best, or call us, we change your contract and you receive a new order confirmation. |
||
|
7. Step: picking and final |
|||
 |
After receipt of your purchase goods from stock reserved for you .. If there is any shortage of supply, for example. in the color of an item or when the final out, that he was not salable, damaged, we will contact you by mail or telephone connection. |
||
|
8. Step: Left |
|||
 |
We normally send via GLS or DPD, on request with extra charge by mail (please inquire). Heavy and bulky items are shipped by freight forwarding. Once your product has left our house, you get a Versandbenachrichtung via e-mail |
||
|
9. Step: Delivery |
|||
 |
98% of the packages we sent by mail, are already being delivered the next day. Maybe you can also leave a message, where he managed the delivery required. COD shipments will be from the driver package collects cash. | ||
|
10. Step: 100% satisfied with your purchase? |
|||
 |
Only if you are totally satisfied, then we do it too! If there is something about your shopping experience at hepros.de clouds, then let us please. If your shopping at Hepros or individual items from your order dissatisfied, use your 1-month withdrawal right. For information about our home page under "right" |
||
